LAST UPDATED: 23/07/2023
Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any documents referred to herein, set out the terms of use governing your use of this website, www.thestemacademy.co.uk. You may wish to print a copy of these Terms and Conditions for your future reference.
1. Introduction
1.1 The STEM Academy helps Clients/Students to find Tutors, Tutors to market their services, and for Students to book and pay for tuition lessons. All of these terms and conditions apply to Clients/Students and Tutors, unless they specifically state otherwise. STEM ACADEMY LTD is a private limited company registered in England and Wales under company number 14669276.
1.2 A User may register on the Website as a Client/Student or as a Tutor. A User may use the Website without registering, but if a User does register, certain information will be stored, making future visits to the Website easier.
1.3 By registering on or using our Website, the User agrees to be bound by these terms and conditions. These terms and conditions are legally binding - every User should read them fully before agreeing to them. Please print or save these terms for future use as The STEM Academy will not keep a file copy specifically for the User and The STEM Academy cannot guarantee that they will remain accessible on the Website in the future. If a User does not wish to be bound by these terms, they should not use the Website.
1.4 You can get in contact with The STEM Academy by email at enquiries@thestemacademy.co.uk or by telephone at +44 7305 385 902
2. Access To Our Site
2.1 Access to Our Site only is free of charge
2.2 It is your responsibility to make the arrangements necessary in order to access Our Site
2.3 We may use your contact information to send you marketing materials, special offers, and updates about The STEM Academy . You can opt-out of marketing communications at any time.
3. Changes to Our Site
3.1 We may alter and update Our Site or any part of it at any time
4. The STEM Academy Rights & Responsibilities
4.1 Help Tutors and Students to meet by allowing Tutors to advertise their professional tuition services on the Website, and Students to book and pay for tuition
4.2 To maintain a functioning Website wherever possible. The STEM Academy cannot guarantee that the Website will always be available, or that it will always work, but it will try to have it up and running as intended at all times. Occasionally, the Website might need to be taken offline for maintenance purposes
4.3 To communicate any planned maintenance of the Website or downtime
4.4 To use reasonable endeavours to keep the Website free from viruses and worms
4.5 To use reasonable endeavours to check the identity of all Tutors and the background checks of Tutors who have Background Checked Status.
4.6 To decide when a Tutor's profile is sufficiently complete to be set live on the Website and be accessible by other Users
4.7 To endeavour to ensure Complaints are considered promptly and in accordance with these terms and conditions
4.8 To take precautions that The STEM Academy considers to be appropriate to protect Students' and Tutors' information
5. Changes to Terms and Conditions
5.1 We may alter these Terms and Conditions at any time. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
5.2 If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise
6. How You May Use Our Site and Content (Intellectual Property Rights)
6.1 All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licenced by Us, unless specifically licenced otherwise
All Content is protected by applicable United Kingdom and international intellectual property laws and treaties
6.2 You may access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically)
6.3 You may print one copy and download extracts of any page(s) from Our Site for personal use only
6.4 You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.
6.5 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged
6.6 You may not use any Content from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.
6.7 Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, 'Acts Permitted in Relation to Copyright Works', which provides exceptions allowing certain uses of copyright material including but not limited to non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting; and parody, caricature, and pastiche
7. Links To Our Site
7.1 You may only link to the homepage of Our Site, www.thestemacademy.co.uk
Linking to other pages on Our Site requires our express written permission
7.2 Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
7.3 You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none)
7.4 Your link should not use any logos or trademarks displayed on Our Site without Our express written permission.
7.5 You must not frame or embed Our Site on another website without Our express written permission
7.6 You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist; sexist or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable
8. Links to Other Sites
8.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
8.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it
9. Disclaimer
9.1 Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information only.
9.2 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case
10. Payment and Refund Policy
10.1 The STEM Academy offers tuition services for a fee, and payment must be made in advance for booking lessons with a tutor
10.2 Refunds for cancelled lessons will be processed in accordance with our Refund Policy, which can be found in the FAQ section of Our Site
11. Cancellation and Rescheduling of Tuition Lessons
11.1 Students may cancel or reschedule tuition lessons with their assigned tutor by either getting in touch with The STEM Academy directly or notifying their assigned tutor.
12. Student Responsibility
12.1 Students must be at least 18 years old to book a class for themselves. Students under the age of 18 must be represented by a consenting parent or legal guardian.
12.2 The STEM Academy is not responsible for any dispute between a person under the age of 18 and a parent or guardian
13. Limitation of Liability
13.1 The STEM Academy shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of Our Site or its services
13.2 The STEM Academy shall not be responsible for any loss or damage to personal belongings of students during tuition sessions
14. Indemnification
14.1 Users agree to indemnify and hold The STEM Academy, its directors, employees, and consultants harmless from any claims, liabilities, or expenses arising from their use of Our Site or breach of these Terms and Conditions
15. Data Protection and Privacy
15.1 The STEM Academy collects, processes, and stores user data in accordance with our Privacy Policy, which can be found on Our Site.
15.2 Users are responsible for ensuring the accuracy and security of their personal information on Our Site
16. Termination of User Accounts
16.1 The STEM Academy reserves the right to terminate or suspend user accounts at its discretion, without prior notice, if users violate these Terms and Conditions or engage in any unlawful activities
17. Dispute Resolution
17.1 Any disputes arising from or related to the use of Our Site shall be resolved through arbitration or mediation, in accordance with the laws of England and Wales
18. Governing Law and Jurisdiction
18.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales
18.2 Users agree that any disputes or claims arising from the use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales
