LAST UPDATED: 23/07/2023
STEM ACADEMY LTD ("We", "Our", "Us") is committed to protecting your privacy and providing a secure online environment. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.thestemacademy.co.uk ("Our Site"), and use our tutoring services ("Services").
By accessing and using Our Site or Services, you agree to the terms and conditions of this Privacy Policy. Please read this document carefully. If you do not agree with our practices, you should refrain from using Our Site or Services.
1. Types of Data Collected
1.1 Personal Information: When you register as a user on Our Site, we may collect personal information, such as your name, contact details (including email address and phone number), academic information, and other data necessary for providing tutoring services.
1.2 Payment Information: If you make any purchases through Our Site, we may collect payment information, such as credit card details, to process payments securely.
2. Purpose of Data Collection
2.1 Providing Tutoring Services: We collect and use personal information to facilitate tutoring services, match students with suitable tutors, and manage tutoring services effectively.
2.2 Communication: We may use your contact information to communicate with you about tutoring schedules, session updates, and other relevant information related to our Services.
2.3 Marketing and Promotions: With your consent, we may use your contact information to send you marketing materials, special offers, and updates about The STEM Academy. You can opt-out of marketing communications at any time.
3. Legal Basis for Data Processing
We will process your personal information based on the following legal grounds:
3.1 Contractual Necessity: Processing is necessary for the performance of a contract between you and The STEM Academy for providing tutoring services.
3.2 Consent: Where required by law, we will obtain your consent before processing your personal information for marketing purposes or other specific uses.
3.3 Legitimate Interests: We may process your data based on our legitimate interests to improve our Services and enhance your user experience
4. Data Sharing and Disclosure
4.1 Tutors and Students: To provide tutoring services, we may share your personal information with tutors and students involved in scheduled tutoring sessions
4.2 Service Providers: We may engage third-party service providers to assist with website hosting, payment processing, and other essential services. These providers may have access to your personal data only to the extent necessary to perform their duties.
4.3 Legal Compliance: We may share personal information when required by law or to comply with legal processes, respond to requests from public and government authorities, or protect our rights and safety.
4.4 Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
5. Data Security
We take data security seriously and implement appropriate physical, technical, and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration or destruction.
6. User Rights
6.1 Access and Correction: You have the right to access and correct your personal information held by us. You can do this by contacting us at support@thestemacademy.co.uk
6.2 Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances
6.3 Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format
6.4 Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when it is based on our legitimate interests
7. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
8. Children's Privacy
Our Site and Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us to have the information removed.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any linked sites before providing them with personal information.
10. Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of significant changes by posting the revised Privacy Policy on Our Site.
11. Contact Us
If you have any questions, concerns or requests related to this Privacy Policy or your personal data, please contact us at support@thestemacademy.co.uk or call us at +44 7305 385 902
